It has never been easier to troubleshoot devices!Ģ. Secured connection with 256 Bit AES Session Encoding.Store confidential information into the device clipboard.It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. 1.~ON YOUR ANDROID DEVICE OPEN YOUR BROWSER AND TYPE IN THE SEARCH TEAMVIEWER, CLICK THE LINK YOU SEE THE RED ARROW IN OUR PICTURE POINTING TOĥ.~ DO NOT CLICK THE LINK THAT SAYS “TEAMVIEWER FOR REMOTE CONTROL (ANDROID-DOWNLOAD),SCROLL FURTHER DOWN THE PAGEĦ.~THEN CLICK TEAMVIEWER QUICKSUPPORT (ANDROID-DOWNLOAD)ħ.~WHEN IT DOWNLOADS,SELECT OPEN FILE,(note: the pictures below are assuming you have es file explorer installed,if you do not then close the browser after the download arrow stops flashing top right,then open app installer and install it that way).ġ3.~YOU WILL NOW SEE A SCREEN LIKE THIS, TELL THE PERSON CONNECTING TO YOUR DEVICE THE ID NUMBER,(NOTE: ONLY LET SOMEONE YOU TRUST 100% DO THIS, IF IN DOUBT DO NOT DO THIS).ġ4.~IF THEY ARE SENDING YOU FILES, FOR THE FIRST TIME YOU MAY GET A SCREEN LIKE THIS,CLICK ALLOW, (AGAIN ONLY IF YOU TRUST THEM 100%).Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. IN THIS WE INSTALL TEAMVIEWER QUICK SUPPORT ON ANDROID DIRECTLY FROM THE TEAMVIEWER SITE, YOU CAN OF COURSE DOWNLOAD THIS APP FROM GOOGLE PLAY STORE, THIS IS JUST ANOTHER OPTION FOR YOU.

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